Social Solutions Global, Inc.

Product Writer (EveryAction)

Job Locations US-TX-Austin | US-GA-Atlanta | US-Remote | US-GA-Atlanta
Requisition Post Information* : Posted Date 2 months ago(4/6/2022 11:08 AM)
Requisition ID
2022-1880
Category (Portal Searching)
Customer Support & Training
Telecommute (check YES if Hybrid or Fully Remote)
Yes

Overview

Are you a passionate innovator looking to harness the power of technology to do more good? You’ve come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.

 

As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.

 

We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers.

Responsibilities & Requirements

What You'll Do (Big Picture):

  • Thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times
  • Continually raise the bar on creativity, writing fresh copy that connects with the desired audience and drives action
  • Comfortably vary voice, style, and other characteristics demanded by the industry, company, or target audience at hand
  • Maintain up-to-date knowledge of communication and client-related industry trends
  • Stay updated on appropriate style guidelines and brand voice for consistency in messaging

What You'll Do (Daily / Monthly):

  • Interpret creative briefs to develop and produce creative concepts through execution on assigned brands
  • Research and understand the team’s needs and target audiences, through online searches, reviews of existing research and interviews with subject matter experts
  • Write original copy or revise and edit content for a range of communications materials
  • Collaborate with a team of account managers and creative staff from concept development to delivery of final product
  • Present copy concepts and final deliverables to the internal stakeholders
  • Revise copy based on internal feedback/direction

Who You Are:

  • Bachelor’s degree in journalism, English, communications, or related discipline
  • Minimum 2-5 years professional copywriting experience with solid portfolio of work
  • Exceptional writing and research skills
  • Ability to work independently and with a team to meet deadlines
  • Excellent organizational skill and multitasking ability
  • Proficiency in capturing screenshots
  • Proofreading experience and familiarity with standard style guides a plus

What Sets You Apart:

  • Experience with Salesforce Knowledge Base
  • Experience working with content management systems, WordPress, etc.
  • Experience with Jira and Confluence is Highly Preferred
  • Experience with In-App Manual and/or Pendo.io
  • Experience with Camtasia, Captivate, Litmos LMS
  • Experience with Product Writing for a SAAS company
  • Experience with video script writing

About Us

Our Culture:

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

Some of our comprehensive and competitive benefits include:

  • Generous PTO policy
  • Equity for ALL regular, full-time employees from individual contributors to management – share in our success!
  • Up to 15 paid company holidays including some commemorating social justice events and self-care
  • Paid volunteer time
  • Resources for savings and investments
  • Paid parental leave
  • Health, vision, dental, and life insurance with additional access to health and wellness programs.
  • Opportunities to learn, develop, network, and connect
  • When we can—company-sponsored events and swag!!

 

Job Tags

#LI-JH1 #LI-Remote

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