Social Solutions Global, Inc.

Director of Marketing Operations

Job Locations US-GA-Atlanta | US-TX-Austin | US-Washington DC | US-GA-Atlanta
Requisition Post Information* : Posted Date 1 month ago(5/31/2022 10:33 AM)
Requisition ID
Category (Portal Searching)
Telecommute (check YES if Hybrid or Fully Remote)


Are you a passionate innovator looking to harness the power of technology to do more good?


You’ve come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations. 


As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.  


We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers. 

Responsibilities & Requirements

As the Director Marketing Operations, you will focus on the strategy, design, execution and operations of Bonterra’s lead management processes, marketing databases, and marketing automation solutions. The Director Marketing Operations is agile and has a passion for data, metrics, and reporting. The Director Marketing Operations also excels in operations that facilitate scalability, predictability, and efficiency of marketing operations. This role requires constant collaboration with various teams across the business including Revenue Operations, Revenue Reporting, Revenue Systems, and the Demand Marketing organization.


This is an engaging and hands-on role and the Director Marketing Operations, reporting to the SVP of Demand Marketing, is an individual who excels while operating at the strategic and the tactical level.


What You'll Do:

  • Build and lead a team of seasoned marketing ops professionals managing the marketing technology stack and executing brand awareness and demand generation campaigns
  • Analyze data and historical trends to provide early insights into best practices and new trends that support data quality across marketing metrics and operations
  • Responsible for the management of ongoing key marketing systems such as Marketo, Drift, Zoom Webinar, Outreach, ZoomInfo, and others while leading integrations with the Sales and Sales Operations teams
  • Plays an active role in the enhancement of all marketing operations to facilitate and optimize effective lead generation, nurturing, and implementation
  • Develops and drives marketing database strategies and execution in relation to growth, segmentation, data cleanliness and completeness
  • Plays a critical role in proper management of marketing alignment initiatives and processes that will support exceptional lead management, enhanced data quality, and improved lead quality
  • Manages all marketing operations programs for both customers and prospects with the focus of enabling efficient lead scoring, campaign tracking, lead management, database health, targeting, segmentation strategies, and alignment with sales initiatives to build pipeline and enhance the client experience
  • Responsible for the management of day-to-day campaign activities, reporting from basic campaign tracking to attribution models
  • Provides ad-hoc analyses and insights on all ongoing marketing activities
  • Prepares and presents key marketing insights and data on relevant marketing operations to senior leadership


  • Expert level knowledge of Marketing Automation (Marketo preferred) and
  • 7-10 years' experience at mid-large companies (400+ employees)
  • Management experience (3-5 years)


About Us

Our Culture:  

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.  


Some of our comprehensive and competitive benefits include:  

  • Generous PTO policy 
  • Equity for ALL regular, full-time employees from individual contributors to management – share in our success!   
  • Up to 15 paid company holidays including some commemorating social justice events and self-care 
  • Paid volunteer time 
  • Resources for savings and investments 
  • Paid parental leave 
  • Health, vision, dental, and life insurance with additional access to health and wellness programs. 
  • Opportunities to learn, develop, network, and connect 
  • When we can—company-sponsored events and swag!! 


Job Tags

BTHP123 #LI-JH2 #remote


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