Are you a passionate innovator looking to harness the power of technology to do ?
You’ve come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.
As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers.
Partner Success and Account Manager, Case Management
Reporting to the Director of Partnerships, Case Management, the Partner Success/Account Manager will own the day-to-day processes that keep a burgeoning partner network (Implementation, ISV, Strategic) aligned to Bonterra’s goals for long-term growth. We’re looking for a detail-oriented, tactically driven person who will support the daily operations of our partner network with precision and efficiency. You will have direct, daily contact with our partners’ project staff and leadership to ensure that projects, timecards, and customer success goals are being met, along with supporting the technical, project management and systems needs of a partner ecosystem.
Experience in small service business contexts is an absolute add to this role in order to inform your perspectives and judgement regarding the context of our business partners. This is an excellent opportunity for someone who loves nonprofits, has experience in business partnership/project management, and enjoys digging in to make systems work better.
Hours: This is a full-time remote, benefits-eligible position at 32 hours/week with accommodation for individuals who require some flexibility during standard daytime working hours (United States). If you were looking to work for a company that would support a great work life balance, please consider applying for this role!
What You’ll Do
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Some of our comprehensive and competitive benefits include: