Are you a passionate innovator looking to harness the power of technology to do more good?
You’ve come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.
As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers.
A Support Engineer will be the primary day-to-day contact with clients. Members of this group will take a team-based approach to keeping customers connected to CyberGrants and for enhancing their overall client experience. The Support Engineer is responsible for overall customer well-being by monitoring the health of the relationship between our customers and CyberGrants. Additionally, the Support Engineer will be supporting clients to troubleshoot technical issues, identify program gaps, and to assist with configuration changes.
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Some of our comprehensive and competitive benefits include: