Social Solutions Global, Inc.

Giving Day Growth Manager

Job Locations US-GA-Atlanta
Requisition Post Information* : Posted Date 2 weeks ago(6/21/2022 2:12 PM)
Requisition ID
Category (Portal Searching)
Client Services
Telecommute (check YES if Hybrid or Fully Remote)


Are you a passionate innovator looking to harness the power of technology to do more good?


You’ve come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations. 


As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.  


We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers. 


Responsibilities & Requirements

Main Responsibilities

  • Assist GiveGab partners with giving day events and strategies to meet project goals and increase giving day growth.
  • Work with customers to help them be more effective at fundraising and engaging supporters, resulting in increased donation volume through the platform
  • Researching and staying on top of fundraising and online engagement trends
  • Collaborate with Project Management team to ensure giving day content (webinars, on-demand trainings, etc) are inline with effective online fundraising strategies
  • Steward and strengthen meaningful client relationships making our partners happy and turning them into GiveGab Evangelists
  • Respond effectively to client needs and questions, both technical and non-technical
  • Lead strategic planning sessions with partners


Other Responsibilities

  • Deliver professional and engaging product demonstrations, in-person or through video meetings to customers
  • Create product documentation that will help clients achieve success while increasing accessibility and giving day ROI
  • Create and oversee and effective feedback cycle across multiple teams by curating customer feedback about the product and our value proposition, and provide that feedback regularly to GiveGab's teams to help continually improve the platform and our offerings
  • Collaborate with the Creative and Content Marketing team to produce valuable marketing and sales content related to GiveGab’s products and partner’s giving day success


Key Requirements

  • Bachelors, associates degree, and/or relevant experience
  • 5+ years experience of online fundraising experience; Giving Day experience is a significant plus
  • Demonstrated problem solving and technical skills
  • Unparalleled multi-tasking skills
  • Ability to learn quickly and become a subject matter expert for the product as well as understand high-level concepts and drill down to very specific details
  • Excellent communication and writing skills
  • Positive, supportive, and welcoming attitude for all members of the team
  • Disciplined and organized with the ability to establish effective processes
  • Comfortable in a small, fast-paced, and high-growth start-up environment with a "grace-under-fire" personality when the pressure to deliver is high

About Us

Our Culture:  

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.  

Some of our comprehensive and competitive benefits include:  

  • Generous PTO policy 
  • Equity for ALL regular, full-time employees from individual contributors to management – share in our success!   
  • Up to 15 paid company holidays including some commemorating social justice events and self-care 
  • Paid volunteer time 
  • Resources for savings and investments 
  • Paid parental leave 
  • Health, vision, dental, and life insurance with additional access to health and wellness programs. 
  • Opportunities to learn, develop, network, and connect 
  • When we can—company-sponsored events and swag!! 



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