Social Solutions Global, Inc.

Product Design Lead, Mobilize

Job Locations US-Remote
Requisition Post Information* : Posted Date 3 weeks ago(7/29/2022 10:32 AM)
Requisition ID
Category (Portal Searching)
Product Development/Engineering
Telecommute (check YES if Hybrid or Fully Remote)


Are you a passionate innovator looking to harness the power of technology to do more good? You’ve come to the right place. NGP VAN, together with ActionKit and Mobilize, delivers leading technology to Democratic and progressive campaigns as well as nonprofits.  


Our parent company, Bonterra, was formed by bringing together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions and their respective entities to form the second-largest and fastest-growing social good software company in the world. This collaboration will help NGP VAN accelerate enhancements in our platforms and continue to drive our top three areas of focus: reinforcing the core, committing to innovation, and helping lead in the Democratic ecosystem.  


We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers. 

Responsibilities & Requirements

As a Product Design Lead on a small team, you’ll be responsible for core aspects of the Mobilize product experience and have significant influence over Mobilize’s supporter facing brand and visual identity. You’ll be responsible for turning complex flows into simple, intuitive digital experiences that will delight and motivate mission-driven volunteers and organizers.

What You'll Do:

  • Be Involved at every step in the product development process –– working closely with product managers, engineers, customer success, and other designers to design and build great products that help campaigns, advocacy groups, and non-profits mobilize volunteers
  • Develop deep empathy for both organizers and supporters, learn about their workflows and needs, and design ways to help them achieve their goals
  • Use product intuition, data, and user research to improve and iterate on existing product surfaces, design scrappy growth experiments, and develop greenfield new product experiencesB
  • Manage, coach, and lead other designers.
  • Be a good collaborative design partner to the engineering team, who will need your guidance and feedback to implement your designs
  • Help establish robust design principles and processes and evangelize them within the product and the company
  • Influence the look and feel of the Mobilize brand as applied to the product as well as to our social properties, marketing materials, and sales collateral


  • You care deeply about empowering ordinary people for progressive causes. We’re a mission-driven company, and everything we do is guided by impact. At the end of the day, we’re here to make a difference.
  • You have exceptional verbal and written communication skills, for writing compelling microcopy, conveying concepts, synthesizing design feedback, and articulating the “why.”
  • You have led teams or managed other UX practioners.
  • You likely have 6+ years of professional work experience, and ideally experience working with consumer-facing products. Note: this is not a requirement, it’s intended to give a rough expectation
  • You’re able to think about systems as a whole and design the user’s experience as they move across channels from online (web, email, SMS) to offline, and back again.
  • You’re able to work with a diverse toolkit, letting you move easily from writing, hand sketching, and quick whiteboarding to in-browser tools, CSS, Figma, and prototypes
  • You have a passion for inclusive and accessible design and stay on top of best practices
  • You’re self-motivated and willing to share responsibility for your team’s success and progress
  • You take initiative to raise and solve problems to make the team stronger going forward
  • You have an opinion but not an ego — you push yourself and your team towards the best possible outcomes, and embrace data and feedback
  • You’re flexible, like working at a fast but sustainable pace, and are able to anticipate change


About Us

Our Culture:  

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.  

Some of our comprehensive and competitive benefits include:  

  • Generous PTO policy 
  • Equity for ALL regular, full-time employees from individual contributors to management – share in our success!   
  • Up to 15 paid company holidays including some commemorating social justice events and self-care 
  • Paid volunteer time 
  • Resources for savings and investments 
  • Paid parental leave 
  • Health, vision, dental, and life insurance with additional access to health and wellness programs. 
  • Opportunities to learn, develop, network, and connect 
  • When we can—company-sponsored events and swag!! 


Job Tags

#LI-JH2 #LI-Remote


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