Social Solutions Global, Inc.

Senior Director of Communications

Job Locations US-TX-Austin | US-Washington DC | US-Remote
Requisition Post Information* : Posted Date 2 weeks ago(8/5/2022 11:58 AM)
Requisition ID
Category (Portal Searching)
Telecommute (check YES if Hybrid or Fully Remote)


Are you a passionate innovator looking to harness the power of technology to do more good? You’ve come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.


As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.


We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers.

Responsibilities & Requirements


The Sr. Director/Head of Communications will be responsible for leading all Internal and External Communications functions across the Bonterra portfolio. Reporting to the VP of Brand Marketing and working with the Executive Leadership Team (CEO, CMO, etc.) you'll manage all aspects of PR, from crafting a compelling narrative, to managing the internal team & agencies, to building out and executing upon a media strategy. The result of your work will elevate Bonterra’s brand, drive product awareness, and support our hiring efforts. Passion for storytelling is a critical aspect for this position.

This role will report to the VP of Brand Marketing and have one direct report.


What You'll Do:

  • Own Bonterra’s PR strategy and execution across all aspects of PR including corporate, industry, and internal communications.
  • Build and execute strategic PR plans, including developing plans in line with other business initiatives, communicating plans internally and securing leadership approvals
  • Scale Bonterra’s external approach to PR, including overseeing agency and contractor relationships to extend our capabilities as we quickly scale
  • Create a PR narrative based on the Bonterra brand strategy that extends our growth momentum across our segments/BUs
  • In collaboration with external PR agencies, develop press releases, bylines, blog posts, and other key pieces of content
  • Manage press opportunities through to completion – including staffing interviews, developing background bios, briefing executive spokespeople and tracking through the publishing process
  • Establish and nurture relationships with key media contacts with the goal of getting Bonterra placed in top media outlets
  • Create metrics to measure success and impact of corporate communications
  • Be a member of the Brand Leadership team closely with the rest of the marketing team, product, enterprise, and other internal groups to cohesively approach projects and activities, including participating with the Editorial Calendar and planning
  • Serve as a business partner on crafting internal communications and messages, working closely with the People team and executives to ensure alignment
  • Own management of communication channels with internal Bonterra team members, including a consolidated “hub”/intranet experience, internal employee newsletters, etc.
  • Partner with the HR team to drive growth of the Bonterra employment brand, ensuring Bonterra is considered a top-tier employer in the tech & social good space
  • Prioritize resources across the needs of the BUs and overall Bonterra


Who You Are:

  • 7+ years of related communications experience, with 3+ years of people management experience in a fasted paced, high-tech or like organization
  • Thrives in a collaborative environment. Experience building strong working relationships with executive leaders, product teams, and other business stakeholders
  • Strong verbal and written communication skills, proven team collaboration skills, and demonstrated leadership and influence abilities.
  • Out-of-the box thinking to drive brand building, excellent writer and storyteller that exercises great judgement
  • Goal-oriented, cool under pressure, and bend towards continuous improvement
  • Experience in working closely with executives
  • Ability to manage multiple projects in an agile and deadline-driven environment.
  • Excellent presentation/advisory skills – clear, concise thinking and ability to deliver meaningful advice to senior leaders on communications strategy
  • A strong self-starter who is willing to make their mark in a fast-paced, entrepreneurial organization
  • Ability to define key metrics and goals related to both functional and project level progress and success

About Us

Our Culture:

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

Some of our comprehensive and competitive benefits include:

  • Generous PTO policy
  • Equity for ALL regular, full-time employees from individual contributors to management – share in our success!
  • Up to 15 paid company holidays including some commemorating social justice events and self-care
  • Paid volunteer time
  • Resources for savings and investments
  • Paid parental leave
  • Health, vision, dental, and life insurance with additional access to health and wellness programs.
  • Opportunities to learn, develop, network, and connect
  • When we can—company-sponsored events and swag!!



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